Source: 1818 Golden Eye
Mr. Xu wants to lose weight. On June 24, he applied for a fitness card in a fitness studio in Hangzhou. After the first class, the coach told him that if he continues to work out, it may cause damage to his body. Damage, he is not advised to continue.
If you want to lose weight and apply for a card, the coach advises not to continue?
Mr. Xu is 1 meter tall 85, Weighing more than 190 kilograms, he wanted to lose weight, so he applied for a card in the fitness studio of the Hangzhou Approval Center.
Mr. Xu: "At the beginning, the coach told me that it’s easy to lose weight. You just have to take classes with us and follow the process. I didn’t say much at the time. I had 90 classes, 9973. Yuan."
The next day after applying for the card, Mr. Xu went to a rapid weight-loss class. After the course, a coach named Lin sent him a WeChat message.
Mr. Xu: "She In this case, if you lose weight, your body will be injured, your lumbar muscles will be strained, and your back will be hunched."
Coach Lin told Mr. Xu that if he continues to runStep, knee meniscus will be lost, the risk of ligament injury is also greater, lumbar muscle strain, and even lumbar disc protrusion, even if they lose weight, they may become hunched and thin. Coach Lin also said that it is actually very simple to lose weight.
Mr. Xu: "Eat less, just walk and walk (then you don’t need to get a fitness card?) So I told them later, in this case, I will refund the money."
Mr. Xu wants to withdraw the card
Although he was skeptical, after listening to Coach Lin, Mr. Xu found the coach who gave him the card.
Mr. Xu: "He said you don’t care about her, he told me to trust him, don’t trust Coach Lin in class, I willThinking, if I continue to do this, will I practice badly? Will there be problems with practice? Who should I believe? It is better to refund the money for safety. ”
35% penalty will be deducted for the refund
Mr. Xu said that he had visited a fitness studio and the other party’s attitude was very clear. 35% of the amount is used as liquidated damages.
Mr. Xu: "You deduct the money for a lesson, and you deduct it at the original price, it’s okay, I don’t take advantage of you, including your card It doesn’t matter if you pay for the cost, but when you said, 9973 yuan, you have to deduct 3,500 yuan, then I don’t think soIt makes sense. ”
On the day of the interview, the reporter accompanied Mr. Xu to find this fitness studio again.
The manager of My Fit Hangzhou Approval Center Store Yang: "(Mr. Lin said, exercise will lose his body? ) It’s like this. The professional level of each coach is different. You can’t say that running will definitely hurt your knees. A coach talks a bit conflict, and it's normal (Coach Lin told him that he would eat less and walk more, so he doesn't need to spend this money on fitness?) Anyway, I will still help you communicate. "
Mr. Yang said that she has been actively coordinating with the headquarters for Mr. Xu's problems, and she still has to contact Director Wu of the headquarters for the specific situation.
My Fit Fitness Studio Director Wu: "Before purchasing a course, there is an agreement and a handling fee. Mr. Xu does not want to bear the handling fee. Now that there is a disagreement between the two parties, then we will follow the industry and commerce bureau. Obeying the big rules, we are also merchants operating in good faith, and we will not mess around randomly."
The Administration for Industry and Commerce will intervene in the negotiation
Then the reporter contacted Nanxing Industry and Commerce Administration Office, the staff said,Mr. Xu has reported the problem to them before.
South Star Industrial & Commercial, Shangcheng District, Hangzhou The staff of the Administration Office: "Sit down and negotiate this matter (when is the specific time?) First of all, it depends on your time, whichever is yours (Wednesday afternoon, right?) Wednesday afternoon, yes."